Webhow to find and resolve an error code. The phone support already tried. It is possible there may be an issue with the cable line causing you the errors on both boxes.

Customer the larger box is on a different tv and is. For more information, please see restart your x1 tv box. It shows up on my. Webthis is an xfinity generated error message, typically meaning the issue is on their end or the boxes need to be activated. If you continue to experience issues, please contact us. So i was just sent a new hd dvr box (i think it's the xg1v3) and i'm trying to directly swap it in for a working xfinity hd dvr. Webnew box fails at initialization.

If you continue to experience issues, please contact us. So i was just sent a new hd dvr box (i think it's the xg1v3) and i'm trying to directly swap it in for a working xfinity hd dvr. Webnew box fails at initialization. No the tv says it’s verifying my information then says ‘sorry, we’re having some trouble. I'll need to check diagnostics. Webi can assist with troubleshooting your xre errors.

Webi can assist with troubleshooting your xre errors.