To start the process, contact us through online chat or 800. 331. 0500. If you change or disconnect services and have received a letter from us, head to the closest ups store. Webi need to return my equipment.

Webto return equipment to at&t, use one of the following methods: You own your equipment and it should not be returned. Weblearn how to send back a smartphone on next up or next up anytime after an early upgrade. Your equipment needs to be returned to at&t, proceed to step 2. Or, return a device on an installment plan that weโ€™ve approved for return. For 15 days or more,.

Or, return a device on an installment plan that weโ€™ve approved for return. For 15 days or more,.