Webin some cases, you may be able to change or cancel a mobile phone or accessories order you placed on www. verizon. com or from my verizon website or app. Webaug 10, 2019 · if you had already contacted customer service where two separate reps had said that you were able to place a new order, where are you seeing that you have an. Find out whether you can cancel your order.

Webgo to the pending account changes page in my verizon to remove or cancel an order. Type “cancel” in the ask a question box. Websigning in to my verizon and tapping chat. Only an account owner or account manager can request that a pending account. For orders that haven’t shipped:. Follow the prompts to disconnect a line or chat with a live agent. Learn how to reorder and how to change a delivery address.

For orders that haven’t shipped:. Follow the prompts to disconnect a line or chat with a live agent. Learn how to reorder and how to change a delivery address. Have your order number and account information ready to provide to the. This team will be the most helpful in your order. Go to a verizon fios corporate store (google the location in your area) again get a written confirmation.

Go to a verizon fios corporate store (google the location in your area) again get a written confirmation.